The clean, modern room provided a comfortable stay, and the fitness center was fully equipped, making it easy to maintain my routine. However, issues like lack of hot water made my experience less enjoyable, as did the encounter with bugs in the bathroom. The front desk staff's unhelpful response to my concerns was disappointing, leaving me unsure about returning in the future.

The best part was the fitness center, fully equipped and clean! 🏋️‍♂️ However, I was really disappointed by the damp, sticky carpet—definitely not what I expected during my stay.

great access to parks and shopping in albany

I had a lovely stay at this hotel thanks to its proximity to great attractions like Albany Mall, just a short distance away, and the peaceful Lake Loretta that’s perfect for a stroll, which made exploring the city so much easier and enjoyable. It's a solid option for a weekend getaway, with a welcoming staff and a clean lobby that adds to the overall comfort of the place.

The truth, what’s good and what’s not

The location offered great access to my event, and the bistro had tasty breakfast options.

The cleanliness was alarming, with mold and dirty washcloths noted, diminishing the overall satisfaction.

The staff was genuinely friendly and offered assistance during difficult times.

The check-in process was painfully slow, taking nearly an hour.

Friendly staff offered assistance during my stay.

The check-in process was painfully slow, taking nearly an hour. Upon returning to my room, I found it hadn’t been cleaned after our outing, and we had to request clean towels in person. Additionally, there was a significant issue with the cleanliness of the facilities and an infestation problem, which ruined the experience.

Just a fitting option for a weekend rest in Albany with incredible value for money. The staff here really knows how to keep things friendly and welcoming. Make sure to enjoy the Bistro for a quick bite. their burgers are great!

I'd previously enjoyed a stay in albany, but this time at courtyard really exceeded my expectations for a romantic trip. The room was spacious, and the breakfast options at the bistro included freshly baked croissants and delicious organic juices. The attention to detail.

coffee maker didn’t work

Room clean and modern. The bathroom had some mold. Bistro staff friendly but slow during busy hours. No continental breakfast available.

Had a great time with friends! The hotel was conveniently located near outdoor activities like hiking around the scenic trails. We enjoyed catching a show at Theater Albany. The rooms were clean and the staff was friendly, making our stay enjoyable. Definitely a place I'd recommend for group getaways.

One thing to note is that the hot water was an issue during our stay. it was barely warm, which was disappointing after a long day outdoors.

The King Room with Sofa Bed felt a bit outdated. The bedding looked worn, and there was an issue with cleanliness – it didn’t seem like everything had been properly cleaned before I arrived. I didn’t get a great vibe from the bathroom either. some of the tub tiles looked old and not well-kept. The sofa bed was okay for extra space, but I expected a bit more comfort overall. Sad to say, the room didn’t live up to the usual Marriott standard.